Returns & Damaged Packages
Damaged Packages
If you receive a package that has been damaged, save the original box and all its contents and call us immediately with the invoice number. We will make every effort to remedy the situation as soon as possible.
Have a Return?
Sorry to hear that. Fortunately Balance Natural Vitamins offers returns on any non-perishable item delivered within the USA, no questions asked.
Items may be returned within 30 days if unopened with prior authorization. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees. We cannot accept returns of perishable items. International sales are final.
You can easily request a return if you created an account during checkout. Just click my account in the top right of any page, login with your credentials, click your order number, and then fill out the return request form at the bottom of the page and submit it. Although we hope you never have to return something, we like to make sure it is easy and without hassle if you have to.
-With prior authorization, please send returns to:
Fed-Ex or UPS: 177 Sherman St. Unit 101 Ridgway, CO 81432
*Unites States Postal Service (USPS): PO Box 2052 Ridgway, CO 81432
*Please note, returns sent via USPS MUST BE SENT TO THE ADDRESS AS
LISTED ABOVE.
Items may be returned within 30 days if unopened with prior authorization. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees. We cannot accept returns of perishable items. International sales are final.
You can easily request a return if you created an account during checkout. Just click my account in the top right of any page, login with your credentials, click your order number, and then fill out the return request form at the bottom of the page and submit it. Although we hope you never have to return something, we like to make sure it is easy and without hassle if you have to.
-With prior authorization, please send returns to:
Fed-Ex or UPS: 177 Sherman St. Unit 101 Ridgway, CO 81432
*Unites States Postal Service (USPS): PO Box 2052 Ridgway, CO 81432
*Please note, returns sent via USPS MUST BE SENT TO THE ADDRESS AS
LISTED ABOVE.
Shipping and handling charges are non-refundable. Balance Natural Vitamins
reserves the right, at its sole discretion, to reject any return that does not comply
with these requirements.
reserves the right, at its sole discretion, to reject any return that does not comply
with these requirements.